Benedict Biscop Prince Bishop School Teaching Alliance Leading School
Header Image

General Parent Information

Contact Names & Telephone Numbers

All parents will be asked to give their daytime telephone contact numbers and for the names of other people who can take responsibility for their child when they are not available or in the case of an emergency. Only these people will be contacted in such circumstances. It is very important that parents let us know of any change of address or new telephone number. A password may be required.


Several staff are able to administer medication under very strict guidelines. This is to protect everyone and also means that all children can be included in activities where medication is necessary. Please contact the school office for further information.

First Aid

First aid will be administered to all minor injuries such as cuts and bruises. The Academy has several qualified first aiders. We give all children a bump sticker and parents will be notified that minor first aid has been administered. In cases of more serious illness or accident at school, parents will be informed as soon as possible. It is vital that parents provide us with emergency telephone numbers for this purpose. It is also crucial that parents provide information about specific medical conditions that may affect your child whilst in school, to ensure we provide excellent care for your child.


The school is committed to the protection and safety of its pupils and staff. We have designated safeguarding leads. We are an Operation Encompass school and work closely with Children’s Services, for the welfare of our pupils.

Taking Children Out of School during the Day

If children are to be taken out of the Academy during the day, parent/carers are asked to call at the school office, the school administrator will bring your child from the classroom. You will be asked to sign your child out of school, stating the time and reason. If the child is to be collected by an adult other than the parent, the school must be given the name of the person in advance, to ensure our children are safe at all times. A password will be asked for.

Visitors to School

All visitors are asked to report to the school office. If parents would like to speak to class teachers, please go to the school office first. The school administrator will inform the class teacher of your arrival. Please do not enter the school through the children’s entrances. This protects your children whilst in school and yourselves, in the event of a fire.

Visitors, other than parents collecting children, will be asked to sign in and wear an identification badge for the duration of their visit.

Parents/Teachers/Friends Association of Benedict Biscop C.E. Academy [PTFA]

The Academy is very proud of this association which not only raises money to enable us to enhance the education of the children at Benedict Biscop Church of England Academy but also provides social events for children and parents. The group is always eager to recruit new members and it hopes you will support them in the events they organise.

Charging Policy

By law, no school can make a charge for:

  • Education wholly or mainly within school hours.
  • Materials and ingredients for things made in school which pupils or parents do not want to keep.
  • Visits in or outside school hours which are necessary for an examination
Charges may be made for the following:
  • Individual music tuition which is not part of the syllabus for an examination.
  • Certain excursions where a third party is involved.
  • Board and lodging where a school activity involves a residential element.
  • The exact cost of “optional extras” ie things not connected directly with the national curriculum.

The Academy Governors have decided that, in general, charges will only ever be made for a school activity if this is the only way to guarantee the event takes place. This is most likely to apply to some trips and excursions. Voluntary contributions will be requested for such events. We will always inform parents at the outset, and assist parents who have genuine difficulty in paying.

This is a brief summary of a complex area. A full copy of the Academy’s charging policy is available from the Academy main office or the policies section of our webiste which can be found here.

Compliments, Comments and Complaints

We are very keen to listen to other views on the service we provide and we would encourage you to  email any comments into school and  tell us how we are doing. We hope to be able to resolve any complaints that parents may have. In the first instance complaints should normally be made to the Headteacher, and in most cases we find that complaints can be dealt with successfully at this informal level. A copy of the complaints procedure is available from the school office and on our website which can be found here.

Please note: compliments, comments and complaints from parents/ carers of SEND children should use the same process.

Our policy on making information available to parents and others  (Freedom of Information)

By law, Academies must make certain information available for viewing by parents or members of the public. All the documents listed below are available for viewing at the school or on our website.

  • Any statutory instruments (including those for national curriculum subjects), circulars and   administrative memoranda relating to powers and duties under the ‘curriculum’ section of the Education Reform Act.
  • Any published HMI or Ofsted reports on the Academy.
  • Any schemes of work and syllabuses currently used by teachers in the Academy.
  • A full copy of the curriculum complaints procedure.
  • The Durham Diocese Scheme for Religious Education.


We send out an annual questionnaire to all parents/carers, usually in the spring term. The information provided helps us to make decisions about future developments. Parents are actively encouraged to share their views with the Academy Governors. The results are made known to parents following analysis of the data. This consultation leads to improved practice and provision for our children and families.

Personal Belongings

Your child is encouraged to take responsibility for their personal belongings. Everything your child brings into school – i.e. bags, clothes, books – should be clearly marked with your child’s name. If you forget to label a child’s possessions then we reserve the right to write a child’s name on their property, to avoid spending unnecessary time sorting out personal belongings during valuable school time.

We operate a lost property system which you are encouraged to call in and check.

Helping children to realise their potential. Aspiring to excellence in all aspects of life

Privacy Policy

We regard your privacy as important and any personal information you give to us will be used in accordance with the Data Protection Act and the General Data Protection Regulations.

We do not store personal information about individuals who visit this site except where they provide contact information via our contact us page and contact forms available on various pages throughout the website.

Any information you provide will only be used for the reasons specified and it will not be shared with any third party without your consent, unless required by law.

Your contact details are kept securely and are only accessed by authorised members of staff as part of the provision of school services. If you do not wish us to keep this contact information please tell us.

This website uses Google Analytics which provides statistical data about the usage of the site. This information is not used to identify individuals, but is collected to provide us with an understanding of the areas of interest on our site and how our site is being used.

If you are connected to the internet you will have an IP Address. This may take the form of a figure, such as 333.333.22.1. The address will be automatically collected and logged as part of the connection of your computer to our web server and may be used to determine the total number of visits to each part of the site. This data is not collected and used for other purposes.

This website contains links to other websites. The School is not responsible for the privacy practices of other sites or organisations and recommends you consult the privacy information on those sites.

This policy will be reviewed and updated versions will be posted on the website.

If you have any questions about the use of your personal information, the Information Commissioner is the independent regulator for both Data Protection and Freedom of Information.